s BUSINESS ACTIVITY MONITORING in Java

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CHAPTER 13 s BUSINESS ACTIVITY MONITORING
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BAM Views
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A BAM view is a tailored representation of the data involved. If you ve worked with SQL Server views, you ll have a head start on understanding the BAM view. By implementing BAM views, you can disseminate your processes in a manner that is appropriate for the end user. For instance, you may have payroll logic for your accounting department that shelters the actual individual pay rates but presents the final cost of labor for a particular department. With the definitions out of the way, it s time to try out BAM.
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s Note In BizTalk Server 2006, you can also create BAM milestones and data of interest from within a Business Process orchestration diagram by using the Orchestration Designer for Business Analysts (ODBA). Fire up Visio and give it a try when you re finished with this chapter.
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Monitoring Processes
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Before you begin with BAM, you need to have a BizTalk application up and running, so that you can feed it messages for testing purposes. For this example, you ll be using the application that you built in 11. If you skipped that chapter and the associated application, you ll need to return to it and build the application. Drop a sample message (order.xml) into the appropriate OrderIn folder and ensure that you are indeed processing messages.
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Specifying Monitoring Milestones
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With the 11 application up and running, you re now ready to establish some basic monitoring milestones against the application. Start Excel and ensure that you have the BAM plug-in listed in the toolbar, as shown in Figure 13-2.
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Figure 13-2. The BAM plug-in for Excel
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CHAPTER 13 s BUSINESS ACTIVITY MONITORING
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If you don t have that menu option, click Tools Add-Ins Business Activity Monitoring. This will drop in the necessary BAM components. For this example, you will track four milestones in relation to the 11 application. If you recall, the orchestration was rather simple, as shown in Figure 13-3.
Figure 13-3. The base application for monitoring As a business user (your role for this portion of the example), you are keenly interested in monitoring the points at which the data reaches its final destination, whether it s approved or denied. As you can see in Figure 13-3, those three events are the terminating points for the orchestration as well, so that will make this activity a bit easier to design.
Creating an Activity
With Excel running, you re ready to create an activity. 1. In Excel, click BAM BAM Activity. The Business Activity Monitoring Activity Definition dialog box appears, as shown in Figure 13-4. Click the New Activity button.
CHAPTER 13 s BUSINESS ACTIVITY MONITORING
Figure 13-4. Adding a new activity 2. Name the new activity 13activity. 3. As a business user, you know that you want to monitor the four events previously mentioned. Click the New Item button and add the following four items, each as a Business Milestones type: OrderReceived OrderApproved OrderDenied MinorOrderApproved 4. Your New Activity dialog box should look like Figure 13-5. Click OK to continue.
CHAPTER 13 s BUSINESS ACTIVITY MONITORING
Figure 13-5. The list of activity items 5. Click OK in the Business Activity Monitoring Activity Definition dialog box to accept the creation of your first activity. At this point, BizTalk will step in and guide you through the creation of a corresponding BAM view.
Creating a View
One of the coolest parts of the BAM View Creation Wizard is that you can select which milestones are appropriate for a particular view. You could create a view based on the same activity but present a different set of milestones for the individual business user. An accounting department may be only interested in how long that message sat in that department waiting for approval, so that any inefficiency could be addressed. A corporate sales manager might be interested in knowing how long it takes the high-dollar orders to run through the entire approval process. The sets will both be based on the same activity, but they ll have access to different slices of information, courtesy of the BAM views. Both of these examples deal with service-level-agreement-type data. BAM can also show information like the total amount of orders received between certain times or grab data that can be analyzed in a cube, such as the values of the orders received by day, by item type, and so on. As you continue with your view creation, you ll be asked to create dimensions and measures. A dimension is a description of the categories by which your aggregations will be grouped. BizTalk offers four dimension types: progress, data, time, and numeric range. For this example, you will use a progress dimension, which allows you to define stages and/or milestones that exist within a particular process. A measure is an aggregation of items in your view. You have five choices for measure type: sum, count, average, maximum, and minimum. For example, you might want to distinguish the average time for order fulfillment. In this demonstration, you will apply a simple count measure.
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