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One of the first things to do is to make sure that all the information included in your contacts is correct. Follow these steps to do so: 1. 2. Select the Contacts app and click it or press the C hotkey (see page 548 for hotkeys). Type in a few letters of the first, last, or company name for a contact into the Find: field. Or, you can just scroll through the list until you find the desired contact. Highlight the contact you want to manage with the Trackpad. Press the Menu key and choose Edit to access the detailed contact screen, and then add any information missing in the fields.

Sometimes it is nice to attach a face with a name. If you have loaded pictures onto your media card or have them stored in memory, you can add them to the appropriate contact in your Contact list. Since you have a BlackBerry with a camera, you can simply take the picture and add it with the Picture Caller ID option right from your camera. Follow these steps to do so: 1. 2. 3. Select the contact to edit with the Trackpad as you did previously. Scroll down to the Picture option or click the Picture icon and click the Trackpad. Choose either the Add Picture or Replace Picture option.

You have the choice of finding a picture already stored on your BlackBerry or taking a new one with the camera. Follow these steps to add a picture to a contact: 1. If you want to use a stored picture, then navigate to the folder in which your pictures are stored by rolling the Trackpad and clicking the correct folder.

Once you have located the correct picture, click the Trackpad on the picture, and you will be prompted to Crop and Save the picture.

Alternatively, you can follow these steps to use the BlackBerry s camera to take a picture right now: 1. 2. Click the camera and take the picture. Move the box to center the face, click the Trackpad, and select Crop and Save.

The picture will now appear in several places: On the screen when you speak with that person on the phone In their contact entry. It will also appear next to their e-mail address.

TIP: On any menu, you can jump down to an entry by pressing the key with the first letter. For example, you can press the O key to jump down to Options.

You can sort your contacts by first name, last name, or company name by following these steps:

1. 2. 3.

Click your Contacts icon but don t click any particular contact. Press the Menu key and select Options. Click General Options. In the Sort By: field, click the Trackpad and choose the way you want your contacts to be sorted. You may also select whether to allow duplicate names and whether to confirm the deletion of contacts from this menu.

On any drop down Sort By: list, such as First Name, Last Name, Company, pressing the first letter of the entry will jump you there. For example, you can press the letter L will jump to the Last Name entry in the aforementioned list.

TIP: Finding Your Child s Friend s Parents Names Learning the names of parents of your school age children can be fairly challenging. However, this trick can make it easier. In the First name field, you should add in not just the name of your child s friend, but also that child s parents names, as well. For example, you might make the following entry: First Name: Samantha (Mom: Susan Dad: Ron) Add the text school friend to the Nickname field, as well: Nickname: Cece school friend Now, just typing your child s name in your Contact list s Find: field will instantly find every person you ve ever met at your child s school, enabling you to say, Hello Susan, great to see you again! without missing a beat. Try to conceal your BlackBerry when you are doing your name search.