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Lesson 2: Configuring Remote Support
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To enable Remote Desktop on a computer running Windows Vista, follow these steps: 1. Click Start, right-click Computer, and select Properties. 2. In the Task pane of the System page, click Remote Settings. 3. Click Continue to close the User Account Control dialog box. 4. In the Remote Desktop area, shown in Figure 8-23, select either Allow Connections From Computers Running Any Version Of Remote Desktop or Allow Connections Only From Computers Running Remote Desktop With Network Level Authentication. If the currently selected power plan allows the computer to enter sleep or hibernation, a warning message is displayed.
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Figure 8-23
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Selecting an authentication level that meets the user s needs
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The Remote Desktop Users Group
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Activating Remote Desktop on a computer does not mean that all users who have accounts on that Windows Vista computer will be able to make a Remote Desktop connection to it. By default, any member of the Administrators local group can make a Remote Desktop connection to a host computer. Other users need to be either added manually to the list of allowed users or added to the Remote Desktop Users local group if they are to have access to a computer running Remote Desktop. The most secure way is to use the Remote Desktop Users group. To add a user account to the Remote Desktop Users group, perform the following steps while logged on with an account that is able to elevate privileges: 1. Click Start, right-click Computer, and select Manage. 2. Click Continue to close the User Account Control dialog box.
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Configuring Firewall and Remote Support Settings
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3. In the Computer Management Console, expand the Local Users And Groups node by clicking the triangle next to it. 4. Click the Groups folder, and then in the details pane of the console, double-click the Remote Desktop Users group. This opens the Remote Desktop Users Properties dialog box, shown in Figure 8-24.
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Figure 8-24 Adding users to the Remote Desktop Users group allows them access to Windows Vista through Remote Desktop
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5. Click Add, and add the users to whom you want to grant Remote Desktop access by typing in their user account names. 6. When you are finished adding accounts, close the Select Users dialog box, and then click OK to close the Remote Desktop Users Properties dialog box.
Quick Check
1. Which technology allows you to connect remotely when no user is logged on 2. You have a group of users who use the computer only to run office applications. You do not want to give these users the ability to elevate privileges. To which group should you add these users if you want them to access Windows Vista remotely Quick Check Answers 1. Remote Desktop does not require a logged-on user on the host computer. Remote Assistance has this requirement. 2. You should add these users to the Remote Desktop Users group.
Lesson 2: Configuring Remote Support
Remote Desktop Connection Application
Unlike Remote Assistance, Remote Desktop allows the Aero interface to keep functioning. When using Remote Desktop over a LAN connection, it is even possible to view video without any loss of quality. To open the Remote Desktop connection application, click Start, All Programs, Accessories, and Remote Desktop Connection. In the dialog box, you can enter the name or Internet Protocol (IP) address of the remote computer to which you want to connect. Clicking the Options button enables you to configure more options for a Remote Desktop session. The options on each tab are as follows:
The General tab allows you to save or edit a set of credentials to use with Remote Desktop. It also can be used to save the current connection settings to a file or open another file that stores alternate connection settings. A user might save connection settings to a file that contains the user s computer s IP address. When the user gets home, the user can simply double-click the file to initiate a Remote Desktop connection. The Display tab allows you to configure a display size for the connection, from a specific resolution up to full screen. It is also possible to set the number of colors used by the connection. A check box allows the display of the connection bar when connected to a remote computer using the full screen mode. Configuring settings here, as well as on the Experience tab, can improve performance when limited bandwidth is available. On the Local Resources tab, it is possible to configure resources such as sound and printers.
By default, all sound on the host computer is transmitted to the remote computer. It is also possible to leave sound on the host computer or disable it. You should be careful about using the setting that leaves sound on the host computer because this will play at normal volume. Coworkers might be startled if the computer of an officemate who is telecommuting from home suddenly starts making unusual noises. It is possible to configure keyboard combinations, such as 3D Flip, to work in full screen mode only (the default), on the host computer only, or on the computer making the Remote Desktop connection only. The Local Devices And Resources box allows you to connect your local printer and clipboard to the Remote Desktop session. When it is connected to work through Remote Desktop, it allows you to print to your home printer from your work application. Clicking the More button brings up a new dialog box, shown in Figure 8-25, that allows you to connect volumes on your computer, smart cards, serial ports, and supported plug and play devices. Enable this setting if you want to copy files from your local hard disk drive to a host computer that you have connected to using Remote Desktop.
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