CUTTING OFF ATTENDEES WHO DOMINATE THE SESSION in C#

Scanner PDF 417 in C# CUTTING OFF ATTENDEES WHO DOMINATE THE SESSION

Yes, this also happens during virtual presentations Just as there are people who want to disappear, there are those who insist on dominating these events Do as you would in a face-to-face environment Send him a kindly worded e-mail, or ask your producer/moderator to be the heavy and do it on your behalf If the participant continues dominating the session, send a more strongly worded e-mail If all else fails, restrict the attendee s privilege to speak or to send chats to others As before, if you are left with no other alternative, terminate him from the session Yes, you can do that Whenever you terminate an attendee from the session, I recommend that you communicate with those who invited this attendee, such as his manager or his sales account manager, immediately after the session, informing her of your decision and your willingness to include another member of her company or group in the next virtual session

Imagination is more important than knowledge For while knowledge de nes all we currently know and understand, imagination points to all we might yet discover and create Albert Einstein

o conduct a great virtual presentation, you rst need to create a great virtual presentation Although you may, of course, be called upon to develop a virtual presentation from scratch, you will often begin with an existing face-to-face presentation One of the main points you should come away from this book with, and I can t emphasize this enough, is that almost anything you can do in a face-to-face presentation, you can also do in conducting a virtual presentation The only element standing in your way is your own imagination

his chapter covers the task of turning a preexisting face-to-face presentation into a great virtual presentation It s important to keep in mind, though, that if the virtual version is to succeed, the face-to-face version will have to be serviceable already Otherwise, you might as well start from scratch If you do not have an existing face-to-face presentation or if the one that you do have is less than adequate, and you need to start from scratch, the hints and guidelines presented in this chapter should be of great help

I recommend that you initially sit down with your presentation and assets (eg, handouts, Web links, and media) and create a presentation plan that clearly identi es what you intend to do, when you intend to do it, and what tools you will use You might want to create your plan by lling out a virtual presentation planning form Table 311 is one element of a completed plan that you could use as a place to begin Table 312 is a blank copy of the full virtual presentation planning form that you can use Be sure to complete each row, since each represents one of the elements of a successful virtual presentation Customizing or creating a virtual presentation is more demanding than putting together a face-to-face one In a face-to-face presentation, you have a great deal of social presence just by virtue of your being

Take notes and clarify, Electronic enhance, or add to whiteboard participants comments to re ect the recommended steps for calming irate callers Distribute and summarize the techniques that your department would like your customer service agents to use

Element Preparation and administration Gain attention and establish relevance Introduce yourself and others Identify objectives and set expectations Present information Conduct demonstrations Ask and answer questions Initiate and manage discussions Promote interaction Utilize assessments and evaluations End with a bang

physically in the same room Simply put, social presence is the degree to which each person is able to command the attention of others when he is communicating Most people become presenters because they have a high degree of social presence Many worry that their charisma will not translate into the virtual environment, and that is a very reasonable fear Only a few great athletes make good radio hosts The qualities that give them a commanding social presence on the eld don t necessarily translate to the qualities it takes to hold a radio audience s attention One way to make up for the lack of social presence in virtual presentations is to have the right materials, so that you do not have to wing it and rely upon your charm Having an outstanding presentation