Citrix XenApp Platinum Edition for Windows: The Official Guide in Software

Encoder QR Code JIS X 0510 in Software Citrix XenApp Platinum Edition for Windows: The Official Guide

The EdgeSight Server Console has a fully integrated database-grooming interface The EdgeSight database has 18 SQL tables that store data for the historical reports and realtime alert settings The grooming interface allows you to edit the Groom Days setting per table to control how long data will be held in the database Table 12-1 lists each table, with report data type, table name, and the default Groom Days setting The EdgeSight agent database and configurations are managed through the EdgeSight Server Console The EdgeSight agent checks in with the EdgeSight Server once per day

Data Type Company Devices CPS Client Start Performance CPS Environmental Usage CPS ICA Roundtrip Performance CPS Server Start Performance Application Performance Application Usage Citrix Session Performance Data Citrix System Performance Data Device Asset Changes Disk Usage Stability Real-time Alerts Light Trace Performance Data Messages Network Statistics Network Transactions System Performance Data

Table Name instance ctrx_client_start_perf e image_event ctrx_ica_rt_perf ctrx_server_start_perf image_perf usage ctrx_session_perf ctrx_system_perf asset_change drive_space alert alert_incoming ltrace_event message core_net_stat core_net_trans system_perf

Default Setting 30 days 30 days 30 days 30 days 30 days 30 days 90 days 30 days 30 days 90 days 30 days 30 days 15 days 30 days 30 days 10 days 10 days 30 days

12:

for configuration changes The default scheduled time is 06:30 The EdgeSight agent has three types of settings, as listed next: Agent Configuration The Agent Configuration settings determine how long the local agent database will keep the collected data as well as the default collection times and days Here are the configuration options with their default settings: Days to Keep in DB: 3 days Max Days to Keep in DB: 5 days Data Collection Start Date: Sunday Data Collection End Date: Saturday Data Collection Start Hour: 00:00 Data Collection End Hour: 00:00 Maximum Database Size: 350MB Agent Worker Schedules The Agent Worker Schedules settings determine the agent data upload days and times to the EdgeSight Server: CPS Default Data Upload (1): Once a day at 05:00 CPS Default Data Upload (2): Once a day at 19:00 Agent Worker Configuration The Agent Worker Configuration settings determine what type of data will be collected by the agent The following options should be enabled: Asset History (collects all asset history) Configuration Check (checks for configuration changes) Database Maintenance (performs scheduled database maintenance) Drive Space Calculation (calculates drive space) Fault Report Cleanup (cleans up files created for fault and snapshot reports) Performance Upload (uploads agent data to the EdgeSight server)

We have walked you through the EdgeSight for XenApp architecture, provided a lengthy installation roadmap, detailed the installation process, and given you an overview of the EdgeSight Server Console environment So now you re probably saying to yourself, How do I really use this tool That is a great question, and it deserves a great answer In this final section we outline some of the common ways EdgeSight for XenApp can be used within your environment

Applications are the most important part of a XenApp environment Before EdgeSight, administrators had to rely on users contacting the help desk to report application crashes Many times the users did not provide complete crash information or they would wait until multiple failures before reporting the problem In addition, administrators are often charged with trying to re-create an error or crash so they can forward the appropriate information to either a developer or a vendor With EdgeSight for XenApp, the EdgeSight agent is always running on the Citrix XenApp server It captures a standard mini-dump file for any published application that crashes These mini-dump files contain a complete set of information that can be used by an application developer to address issues The complete text of an application error is captured along with the exact time it occurred After the deployment of EdgeSight for XenApp, administrators no longer need users to report these issues or hope they can re-create them Here are the key reports for this area: Process Faults for a Process by Day This report, located in the EdgeSight Server Console under Processes | Stability | Faults, lets the administrator select a particular process and view each crash that has occurred over a specified timeframe Expanding any of the dates where there are crashes will display the details surrounding the event Clicking on the Info button opens a dialog box where the crash files collected can be downloaded Process Errors by Day This report, located in the EdgeSight Server Console under Processes | Stability | Errors, lets the administrator select a particular process and view each error that has occurred over a specified timeframe Expanding any of the dates where there are errors will display the details surrounding the event, including the exact error message Most Process Faults for a Group by Process This report, located in the EdgeSight Server Console under Processes | Stability | Faults, shows the administrator which applications have crashed the most in their environment Expanding any of the applications in the display table will detail additional information surrounding the event Clicking on the Info button opens a dialog box where the crash files collected can be downloaded Most Process Errors for a Group by Process This report, located in the EdgeSight Server Console under Processes | Stability | Errors, shows the administrator which applications have had the most errors in their environment Expanding any of the applications in the display table provides additional information surrounding the event, including the exact error message