ean 8 barcode excel Figure 5-39 Transfer Call service in Software

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Figure 5-39 Transfer Call service
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Figure 5-40 Two-step transfer call sequence
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5122 Single Step Transfer
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Single step transfer call, also referred to as blind transfer by some, is similar to transfer call but it skips the consultation step The single step transfer call service is shown graphically in Figure 5-41 In one step this service drops D1 from the call it is transferring, C1, places a new call, C3, to the transferred-to device D3, and merges the remaining device(s) from call C1 into C3 At the completion of this
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Figure 5-41 Single Step Transfer Call service
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service, the result is very much as if D2 had used the make call service to call D3 directly The state of connection D3C3 is the same as described for the called connection after successful completion of a make call service
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All the services we have looked at so far have involved the creation and manipulation of twodevice5-13 calls In this section we look at the services that allow the addition of multiple devices into calls to form multi-party calls
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5131 Conference
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The conference call service is very similar to the transfer call service in that it involves a twostep process that merges an original call with a second call to form a new call The difference is that the conferencing device remains in the resulting call along with all of the devices involved in both the calls, so the result is a three-way (or more) call The conference call service is shown graphically in Figure 5-42
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5-13
Two-device calls Calls involving only two devices represent the majority of all calls, and they are frequently referred to by a number of different names These include: point-to-point calls, two-party calls, basic calls, and simple calls
Figure 5-42 Conference Call service
Typically the consultation call service is used to set up the second call; the alternate call service also may be used to flip between the calls before actually conferencing them together Figure 5-43 shows an example of a conference call sequence
Figure 5-43 Two step conference call sequence
Like transfer call, the conference call service may be unsuccessful if the telephone system requires that the intent to conference be indicated during the first step in the process and a consult purpose for conferencing was not provided (Refer to consult purpose in section 5112)
5132 Single Step Conference
The single step conference collapses the two steps of the conference call process into one, as shown in Figure 5-44
Figure 5-44 Single Step Conference Call service
By specifying D3 as the destination for a single step conference involving call C1, the connection D3C1 is created in exactly the way that it would if any of the devices already in C1 had just placed a new call to D3 using the make call service The difference is that all of the devices already in C1 remain in the call Traditionally single step conferencing has not been very popular because if the new connection to the call is not answered, all the participants in the call may hear endless ringback or busy tone Unless the device to join is known to be expecting the call, or the telephone system provides support for the ability to drop an individual connection from a call (see clear connection in section 5151), single step conference call is not a recommended service On the other hand, if equipped with the ability to drop individual connections, single step conference call is a very powerful service because it allows a call to be established quickly with a group of selected devices
5133 Join
The join call service is very closely related to single step conference call but differs in one very important way The join call service involves a device attempting to establish a new connection to an existing call, in
contrast to the single step conference call service, which attempts to connect an existing call to a device The join call service is shown graphically in Figure 5-45
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