Stepping into eBay1 in Software

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1 Stepping into eBay1
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Browse eBay s home page, track activities, register, customize My eBay, use My eBay, talk to eBay and other eBayers
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2 Researching on eBay (Buyers or Sellers) 25
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Identify eBay icons; search for items, other members, sellers and stores; find a profile, history, feedback; learn eBay lingo
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3 Buying Strategies 45
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Track items, compare listings, understand bidding, bid on a Dutch auction, use the toolbar, use feedback, get alerts and instant messaging
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4 Making a Purchase 67
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Learn to bid, bid in live auctions, bid and pay for purchases, retract bids, contact a seller, use PayPal, give feedback, use a Bid Assistant
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5 Learning How to Sell 91
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Find items to sell, see what people are buying, determine pricing, calculate insertion fees, sell on other eBay companies such as Halfcom
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6 Listing an Item to Sell 113
Prepare to sell an item, choose a listing category, create an item description, price an item, add pictures, calculate shipping, submit listing
7 Managing Your Sale 149
Use My eBay selling views, respond to Best Offers, reschedule listings, get daily updates, add to the item description, cancel bids, end listings
8 Closing Out Your Sale 169
Determine final costs, send an invoice, learn about packaging, create shipping labels, relist items, provide Second Chance Offers
9 Protecting Yourself and Handling Abuses 191
Protect yourself, block buyers, handle shipping problems, handle unpaid items or items not received, verify Final Value Fee Credits
9 10
10 Making eBay Your Business 211
Set up an eBay business, use cross-promotion, create an About Me page, open an eBay Store, sell for others, use selling services and tools
Index 231
Windows XP QuickSteps
eBAY QuickSteps Storing Information
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Contents
Acknowledgments xiii Introduction xv 1 Stepping into eBay1
Walk Through an eBay Transaction 2 Find Your Way Around eBay 3 Browse eBay s Home Page 4 Identify the Primary Header Links Bar 4 Explore Categories 7 Explore Meet Our Family 8 Looking for eBay Changes and Announcements 9 Find What s Hot or Timely 9 Look Through Featured Items 9 Using a User ID and Password 10 Register as an eBay Member 10 Register for eBay 10 Restoring Your Password13 Review the Rules and Policies 14 Read the User Agreement/eBay Policies 14 Signing In Permanently 15 Review Restricted Items 15 Customize My eBay16 Go to My eBay 16 Customize the My Summary View 17 Working with My eBay Views 18 Customize a My eBay View18 Adding Notes to Listings on a View 19 Set Your Personal Information and Preferences 19 Use ID Verify 21 Connecting with the eBay Community 22 Learn About eBay Help and the eBay Community 22 Find Help Topics 22 Contact eBay 23
2 Researching on eBay (Buyers or Sellers) 25
Identifying My eBay Icons26 Use Tools Available in eBay 26 Set Up Your Favorite Categories, Searches, and Sellers 26 Save Favorite Categories26 Save Your Favorite Searches in My eBay28 Using Favorite Category Lists30 Save Links to Your Favorite Sellers and Stores 30 Using Search Variations 31 Use the Basic Search 31
Windows XP QuickSteps
eBAY QuickSteps Storing Information
vii vii
Identifying Icons in Listings 32 Use Advanced Search 32 Search for a Member s Information 34 Finding a Member s Contact Information 36 Find a Bidder s Activity 36 Find a Store 37 Search Stores for Items 37 Identifying Icons for eBay Users 39 Find Someone s About Me Page 39 Find Someone s ID History 39 Research an Item 40 Find Completed Items40 Find Buy It Now or Gift Items 41 Understand the Lingo 41 Awarding Seller Stars 43
3 Buying Strategies 45
Understanding What You re Purchasing46 Protect Yourself (Buyer Precautions) 46 Review a Seller s Feedback 46 Look at a Seller s Other Products 47 Understanding Feedback 48 Ask the Seller Questions 48 Compare Listings 49 Look Up the Competition 50 Review Other Bidders 50 Bidding in Preapproved Auctions 52 Contact Other Bidders52 Time Your Bid 52 Find the Official eBay Time 52 Understanding Auction Durations and Reserves 53 Delaying Your Bid 54 Be a Sniper 54 Bid Using Several Techniques 56 Bid on Multiple Items56 Understanding Bid Increments 58 Use Proxy Bidding 58 Use Free Bidding 58 Understand Grading and Authentication Services 59 Find a Grading Service59 Use Authentication Services 60 Use eBay Tools for Bidding Information 60 Install eBay s Toolbar 60 Use eBay s Toolbar for Bidding Information 61 Receive Wireless eBay Alerts61 Using Instant Messaging 64
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