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SAP Mobile Infrastructure
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SAP Mobile Infrastructure (SAP MI) is a technology solution of SAP NetWeaver, which is the basis for the SAP solutions for Mobile Business. This is usually an enhancement to an existing SAP application, as shown in Figure 1-7. For example, an enhancement for SAP Human Resources can be used to enter travel data and working times on the go. In the same way, service employees can be directly informed of new orders via a mobile device, and they can confirm data directly with the
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SAP Business Information Warehouse Reporting
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Mobile Device App1 App2
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SAP Mobile Infrastructure Server An MI Middleware Server RFC RFC App4 One or More Application Backend Systems
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Copyright by SAP AG
SAP Web Application Server RFC
App1 App2 SAP System
SAP System
3rd-party System
Architecture of the SAP Mobile Infrastructure
customers instead of writing down data on sheets of paper and entering it into the backend system later on. Mobile business increases flexibility as well as makes it easier to provide information to field sales representatives. A sales employee can dynamically access customer and order data without having to download and save it from the back end before visiting a customer. This also leads to getting rid of piles of paper, where data has to be reentered into the IT systems afterward. This speeds up processes, reduces the amount of work required for field sales representatives, and is less error-prone because the data is entered when it is created. SAP MI can also be used to mobilize non-SAP-based applications. SAP MI can be locally installed on a mobile device and is equipped with a web server, database layer, and dedicated business logic. Therefore, remotely working employees never have to wait for a network connection to complete time-critical business transactions but can instead work offline. To synchronize the data on a mobile device with the back end, SAP MI provides tools for synchronization and data replication. SAP MI is equipped with a Java Virtual Machine and provides an open programming model with which developers can create mobile applications. This open-system architecture facilitates platform independence of mobile devices and networks as well as supports mobile devices such as personal digital assistants (PDAs), laptops, and smart phones.
SAP Business Intelligence Overview
Information Integration
Each solution supplied by SAP offers reporting options via the data of the respective application. Usually, the application provides a large number of standard reports for this purpose, but user-defined reporting is also possible. Customers can use the query interface to program their own reports in the ABAP workbench and then read the data of the production system as needed. This type of reporting can also be used with SAP NetWeaver. At this time, more than 8,000 customers are successfully using the software solution SAP Business Intelligence (system component SAP BW), either in parallel to the ABAP workbench process or exclusively. One reason for this is the increasing requirements for integrated solutions for the enterprise-wide analysis of data. In times of globalization and market expansion, it is important to have access to the relevant information from one s own enterprise at any time and to be able to analyze it flexibly, including in aggregated form and without placing a performance strain on the transactional system. In heterogeneous system infrastructures, the extraction and preparation of consolidated transaction and master data from SAP systems and source systems by other suppliers are particularly challenging. Apart from integrated data procurement, options for detailed data analysis and the multimedia display of the analysis results are required to meet the increasing quality requirements for enterprise information. We will be looking at this in more detail (at the 30,000-foot level rather than the 50,000-foot level) in the next section of this chapter. Therefore, this discussion introduces the information for the following section. However, it s obvious that you need to understand the transactionoriented OLTP and the integration with the analysis-oriented OLAP environment (online analytical processing). As Figure 1-8 shows, the uses of each type of data are specific to the level of granularity. In the current business environment, huge amounts of information are created from the data for business processes that is not easily used for practical analysis. Therefore, the data is cleansed and, due to its different origins, technically and semantically formatted (homogenized). The result can be used to generate knowledge that s helpful to the enterprise management to define its enterprise strategy and the business processes it derives. Figure 1-8 illustrates this process. In many cases, you are receiving information from multiple sources; therefore, the homogenization process will not only cleanse the data in terms of master data inconsistencies but also for the differences between the sources. Figure 1-9 shows an overview of the architecture of the SAP BW system. The architecture for the SAP BW system has three levels. The lowest level shows the source systems. SAP provides extraction mechanisms for production data from SAP systems. For non-SAP systems, there are the BW BAPI interfaces, the interfaces for accessing relational database systems and multidimensional applications, and finally an interface for processing XML files. There are multiple ways to upload data into the BW system, including the use of flat files. The second level is where the metadata and application data (master and transaction data) are managed in the Business Information Warehouse server. When a report (query) is executed, the OLAP processor reads the data. The third level shows the different reporting tools: BEx Analyzer, embedded in Microsoft Excel, and BEx Web Analyzer, embedded in BEx Web. You can use the Web Analyzer to execute queries in the browser. There are numerous approaches to viewing the data, and we will get into each one in a later chapter. You can access the information via your cell phone or any other portal interface. The structuring and
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